Terms & Conditions
Last updated: June 25, 2026
- Currency: prices are shown in LKR.
- Availability: orders depend on stock and confirmation.
- Delivery: ETA can vary by location and workload.
- Returns: see our Return & Refund Policy.
Overview
These Terms & Conditions govern your use of eiesta and your purchases through our website. By using this website and placing an order, you agree to these terms.
Orders
- Orders are subject to product availability and confirmation.
- Please ensure delivery address and contact details are accurate.
- We may contact you to confirm details or suggest substitutions if a product is unavailable.
Pricing & currency
Prices are displayed in LKR. Delivery fees (if any) will be shown during checkout or communicated before confirmation.
Payment
- We may support Cash on Delivery (COD) unless otherwise stated.
- If online payments are enabled, we may use a third‑party payment gateway (e.g., PayHere) to securely process payments.
Delivery
- Estimated delivery times may vary based on location and availability.
- If you choose to share live location during delivery, it is used only to help locate you for delivery.
Returns & refunds
Please refer to our Return & Refund Policy for eligibility, timelines, and the request process.
Prohibited use
You agree not to misuse the website, attempt unauthorized access, or interfere with website operation.
Limitation of liability
To the extent permitted by law, eiesta is not liable for indirect or consequential losses arising from the use of the website or products, beyond the purchase price of the order.